Over the past couple of months we have been dealing with an inordinate amount of questions asking for information that is already posted on the blog. Without boring you with our theories as to why this happening, I would like to explain a couple of changes that we are going to start experimenting with.
We expect these changes will have the greatest impact on our regular readers because they will have to adjust the way the use the blog a little bit. It will not make the blog any harder to use - just different.
The basic change we are going to make is that we will start trying to limit posts to one per artist per tour. So, rather than having five posts that say the Wiggles presale password will be WAGS, we will have just one post that will state that WAGS is the password and then list any exceptions. This will prevent a lot of confusion that is currently leading to us getting so many e-mails.
The good news is readers will know exactly where to look for updates on a particular tour without trying to figure out if there is newer information, etc.
This means regular readers may have to scroll down past some posts they have already read to get updated info. We have made two changes that will help with this process.
1. Images - we have begun to add images to almost all of our posts. We will be sure to do this with all artists we anticipate will have multiple announcements so you can find them easily.
2. Search boxes. We have added two search boxes for you to experiement wtih. THESE ARE NOT THAT GREAT YET - WE REALIZE YOU ARE ONLY GETTING OLD POSTS AT THIS POINT. They will not be good for finding the most recent posts until we can figure out the best and quickest way to get site updates indexed by Technorati and Rollyo. We are working on this. For now, it is a good way to find old posts and old passwords that may work again.
Please send any feedback on likes / dislikes with the new system to TicketHorde followed by the @ sign and gmail.com.
No comments:
Post a Comment